Shipping policy

DELIVERY TERMS

Orders are typically shipped within 24-48 hours on regular business days and arrive 3-4 business days after ordering. Upon placing your order you will receive an automatic email. If an email receipt is not received, contact orders at orders@enlivity.com for order verification. Be advised that shipping delays sometimes occur with our carrier, and are therefore beyond our control. If that occurs, please allow up to 7 to 10 business days for delivery.

International Shipping

If you are shipping international, outside of the US, please be advised additional custom fees may apply. Check with your country about potential fees and taxes. The shipping fees calculated on our site do not include additional taxes or custom fees your country may decide to impose. Import duties, taxes, and customs fees are the responsibility of the recipient. Orders refused due to unpaid customs charges are not refundable.

Shipping times for international orders may also be greater depending on location. 

Please provide both a telephone number and a street address for your international order. Shipping to P.O. Boxes is not supported by our international carrier.

International orders (outside of the US) are not eligible for returns or exchanges. 

Shipping to Spain/España: Please note that due to import restrictions and preauthorizations required for nutrient-based supplements, we are currently unable to ship to Spain.

Gift Cards

Redemption codes for gift cards will be sent to the purchaser by email and can be used toward the purchase of products at our online store.