SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION? When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address to provide us with information that helps us learn about our customer platforms to ensure that we are meeting their technology needs. Email marketing: With your permission, we may send you emails about our store, new products and other updates.
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, you imply consent to our collecting that information and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. How do I withdraw my consent? If, after you opt-in, you change your mind, you may withdraw your consent for us to contact you, or for the continued collection, use or disclosure of your information, at anytime, by contacting us at customerservice@enlivity.com or mailing us at: Enlivity, 345 Upland Ave, Newton, MA 02461 USA
SECTION 3 – DISCLOSURE Any applicable sales taxes will be the responsibility of the purchaser and will charged at the time of purchase.
SECTION 4 – THIRD-PARTY SERVICES In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Links Google Analytics: Our website uses Google Analytics to help us learn about store visits and the pages being viewed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
PREF, persistent for a very short period, Set by Google and tracks who visits the store and from where
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at customerservice@enlivity.com, at 617-917-3643 or by mail at Enlivity 345 Upland Ave, Newton, MA 02461 USA
Orders are typically shipped within 24-48 hours on regular business days and arrive 3-4 business days after ordering. Upon placing your order you will receive an automatic email. If an email receipt is not received, contact Customer Service at customerservice@enlivity.com or by phone (617-917-3643) for verification. Be advised that shipping delays sometimes occur with our carrier, and are therefore beyond our control. If that occurs, please allow up to 7 to 10 business days for delivery.
To be considered for reimbursement, dietary supplements must be returned unopened and in the original packaging. All items must be received within 30 days of purchase.
c/o Returns Department
850 South Jupiter Road
Garland Texas 75402